About Mac Zen

We are focused on providing expert and friendly advice, workflow setup and Mac support.

Director of Mac Zen, Duncan Williams brings technical expertise, a passion for problem solving and an ability to connect and communicate with clients. Removing stress caused by inefficient IT workflows, staff downtime and constant technical issues is the key driver in Duncan’s approach to IT support services. Duncan brings 20 years experience as an Apple certified technician providing hardware and software support to creative agencies, studios, small to medium sized businesses and home users. His customer service focus and positive energy removes the complexity, confusion and frustration often associated with technical Mac set up and issue resolution.

Duncan brings a refreshing approach to technical support. His sense of humour and passion for assisting small to medium sized business sets him above other tech support providers.

Certifications

• Netvault
• XSAN
• OS X Server